CUTLER AND GROSS CGOP9690 02 51/19 151

MODEL NO                  CGOP 9690

MATERIAL                   Acetate

GENDER                       Unisex

SHAPE                          Rectangle

COLOR                          Red Havana

Cutler and Gross is a luxury British eyewear brand founded in 1969 by opticians Graham Cutler and Tony Gross. Known for blending bold design with artisanal craftsmanship, their frames are handmade in Italy and celebrated for being stylish, sculptural, and logo-free. Worn by celebrities and featured in films like Kingsman and Knives Out, the brand is a favorite in the worlds of fashion and pop culture. It has flagship stores in London, New York, and other major cities, and continues to influence the eyewear scene with timeless, statement-making designs.

Bonton opticians collection of Cutler and Gross eyewear comes with a quality license to verify the 100% originality of each pair. We provide a complete set of documents and genuine packaging in compliance with the brand's quality standard to make sure you receive the real thing. Shop your Cutler and Gross in our online store.

Warranty:-
All sunglasses and glasses frames are covered by an international 12-month warranty.

This covers faults caused by a manufacturing defect and does not cover normal wear and tear of accidental damage. Sunglasses and glasses lenses are covered against manufacturing defects however not against scratches.

At BONTON, we believe our service doesn’t stop after your purchase. We are committed to ensuring that your eyewear is perfect for you and continues to serve you well. Here’s how we support you post-purchase:

1. Easy Returns & Exchanges

• 14-day satisfaction guarantee: Return or exchange your eyewear within 14 days
• Free return shipping on eligible products.

2. Free Adjustments

• If your glasses don’t fit perfectly, visit our store or partner optician for free adjustments.
• Book a virtual fitting consultation if you're unsure about the size or comfort.

3. Lens Replacement Service

• Need to upgrade or change your lenses? We offer affordable lens replacement without needing to buy new frames.
• Prescription updates available.

4. Warranty Support

• All eyewear comes with a 1-year warranty against manufacturing defects.
• Coverage includes frame colours peel off, screw issues, hinge failure, and lens coating defects.

5. Cleaning & Maintenance

• Free cleaning kits with every order.
• Step-by-step care guide available on our website.
• Free cleaning and repairing services at our all stores.

6. Customer Support

• Available 7 days a week via live chat, email, and phone.
• Speak with licensed opticians and stylists for personalized help.
• Track your order in real-time through your account dashboard.

Shipping policies:-

We generally deliver most of the orders within seven days. This period excludes national holidays, natural calamities and other emergency situations.

• We take the ultimate responsibility of the shipment and in case of any query related to delivery, we request our customers to take follow up directly from us.
• Bonton Opticians offers free shipping all over India.
• For all the customers that live outside India, custom duties are not included in the price. For this reason you may be asked to pay the corresponding duties when the product reaches your Country. Duties depend on the customs of your country and not on Bonton Opticians while they are on the recipient's charge.
  Bonton Opticians cannot control or predict these charges and their amount, as Custom policies vary widely from one country to the other.

Return Policies :-

Once you receive your order, you have 14 days to advise us if you wish to return it and then a further 14 days from there get them to us.

All returns must be received in excellent unworn condition, cleaned and unmarked, with all cases, tags and associated paperwork. Please do not remove the tag attached to your sunglass frame until you are certain you wish to keep the model - if this is removed, your return will not be accepted. Please repack the eyewear you're returning carefully inside the case and box, the same way you received it.

For orders with prescription lenses, we cannot refund the cost of lenses once they have been ordered, as these are custom-made to your specific requirements. If you are unsure whether a frame is the correct size or style for you, we recommend considering the option of ordering the frame only. You can then return the frame to us if it doesn't fit well or meet your style preferences, and we can fit lenses once you are certain that they are the right choice for you.
For exchange of any Frame/Sunglass, please feel free to select another product from our website or visit our stores physically. In case you decide to select a product which is priced lower than the original products, then the price difference shall not be refunded by the company. We will provide a credit note for the difference amount.

• Once optical lenses are made, they cannot be returned; however, we can fit them into a frame with the same parameters
• Contact Lenses can be exchanged in case of power change (3 months from purchase) provided the box is unopened and in original condition along with the invoice. We do not accept returns if the box has been opened or tampered with.
• Spectacle frames once made cannot be exchanged or returned. However only frames can be, provided the lenses have not been fitted.
• For any issues regarding prescription lenses, please feel free to reach out to our customer care or in store team.
• Credit notes do not have an expiry period.
• All returns/ store credits issued are subject to a detailed quality check of products received back by our team.